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About Nexvork: the AI CRM built in India for Indian businesses
Nexvork started in 2024 as a real-estate CRM for brokers in Thane and Kalyan. The AI core we built for them — lead scoring, WhatsApp automation, a multilingual assistant — now runs nine industry editions from one platform, hosted in India and supported in English, Hindi and Marathi.
One AI brain, tuned to your business — not a blank CRM
Most CRMs sold in India were designed for a software sales team in another country. We build for the salon owner in Dombivli, the broker in Thane and the clinic in Nashik — people who run the business and the phone at the same time.
- Configured, not customisedPick your edition and the pipeline stages, custom fields, WhatsApp templates and AI predictions arrive ready. No consultant, no six-week project.
- WhatsApp is the front doorEnquiries, confirmations, reminders and payment links flow through the official Meta API into one shared inbox your whole team can see.
- Built for rupee-sized budgetsPlans sized for a three-person shop and for a multi-branch team, quoted in ₹, with no per-feature surprises.
From one broker's phone to nine industries
The platform was not designed in a boardroom. It was built one problem at a time, next to the people who used it.
It began with leads lost on WhatsApp
In 2024 we sat with brokers in Thane and Kalyan and watched the same thing every day: portal leads, Meta ad leads and walk-ins scattered across five phones, site visits tracked in a notebook, follow-ups forgotten by Friday. The first version of Nexvork fixed exactly that — leads, property matching, site-visit tracking, share links and commissions — and became the product that still lives at nexvork.com.
Then the engine became the product
Once the real-estate edition was live we noticed what was actually doing the work: lead scoring, the WhatsApp engine, the multilingual chatbot and the reminders inbox. Builders wanted project inventory and plot layouts, channel partners wanted the same scoring, and everybody wanted Hindi and Marathi. We rebuilt the platform around that core so any pipeline could sit on top of it — the layer we now call AI Automation.
Now the same brain runs nine editions
In 2026 we launched the multi-industry edition of Nexvork: the platform that tunes itself to builders, interior designers, salons, gyms, clinics, hospitals, pharmacies and any other business. A gym gets renewals and attendance alerts; a clinic gets OPD tokens and review reminders; a plotting developer gets a live layout with a public share link — all on the engine proven first in real estate.
Four milestones we will stand behind
No vanity numbers, no borrowed logos. These are the things that actually happened, in the order they happened.
Nexvork Innovation Pvt. Ltd. is incorporated
Registered in Maharashtra with its office at Lodha Signet 1, Kalyan. The first lines of the real-estate CRM are written with broker feedback from day one — pipelines with custom stages, lead capture from portals and Meta ads, and a site-visit calendar.
Brokers, agents and builder sales teams move in
Brokerages, independent agents, channel partners and builder sales teams start running leads, matching, site visits, deals and commissions on Nexvork. The dedicated product site nexvork.com launches, followed by project inventory with units, variants and live availability.
Scoring, WhatsApp, chatbot and voice ship to every workspace
Rule-engine plus AI lead scoring, the official WhatsApp Business API with templates, reminders and campaigns, the multilingual AI chatbot for website and WhatsApp, the AI voice agent and the integrations hub with webhooks become part of the platform rather than real-estate features.
The multi-industry platform launches
Nine editions on one core, a dynamic CRM for any business, interactive plot layouts with public share links, deals that consume live inventory, and a notifications inbox that keeps every follow-up visible — in English, Hindi and Marathi.
Same team. Same number. Same promise.
Two years and nine editions later, the people who answer +91 94059 84824 are the people who built the product.
- First human reply within 2 hours, Mon–Sat
- Demos and support in English, Hindi and Marathi
- Data hosted in India, isolated per workspace
- Live in a day — we do the migration ourselves
Five things we refuse to compromise on
Decisions we made in 2024 for brokers, and have kept through every edition since.
WhatsApp is the front door
Indian customers do not read email. Every confirmation, reminder, brochure and payment link goes out on the official WhatsApp Business API, from your verified number, into one inbox your team shares — with opt-in and template rules handled.
English, Hindi and Marathi by default
Across the app, the AI assistant, every WhatsApp template and our support desk. Your front desk replies in the language the customer wrote in — and the chatbot does the same at 11 PM.
Your data stays in India
Cloud infrastructure in India, encrypted in transit, isolated per workspace, audit-logged and backed up daily. Your customers' phone numbers never need to leave the country.
Priced for the owner, not the enterprise
Plans are sized for a three-person shop as much as a 300-seat team, quoted in rupees, with UPI-friendly billing and no per-feature surprises. Wallet credits cover WhatsApp and AI usage transparently, so the bill explains itself. Ask for a quote for your size.
Built for the person who runs the business and the phone
If a feature needs a training manual, it is not finished. Setup is live in a day, the app works on the phone in your pocket, reminders land in one inbox, and the AI queues the next step before you ask. Nothing ships that a receptionist in Kalyan cannot use on a Saturday afternoon.
Shipped weekly, supported in three languages
A small team in Maharashtra, working directly with the businesses that use the product. That is not a limitation — it is why the CRM feels like it was made for you.
- Weekly shippingImprovements reach every workspace every week — no upgrade projects, no version numbers to chase, no downtime window on a Monday morning.
- Built with operators, not for themPlot layouts were designed around how plotting developers actually sketch a site; refill reminders around how a chemist's register works. Your feedback lands in the product, not in a backlog.
- Support that speaks your languageDemos, onboarding and support in English, Hindi and Marathi, Mon–Sat 9:30–19:00 IST, first reply within 2 hours — from the team that wrote the code.
- We do the migrationExcel sheets, an old CRM, a WhatsApp export — we import, de-duplicate and map it so your team is live in a day, not a quarter.
Your data, in India, with the controls you would expect
We will not claim certifications we do not hold. Here is exactly what protects every workspace today.
Hosted in India
Every workspace runs on cloud infrastructure located in India. Customer records, WhatsApp conversations and documents are stored in-country.
region: inTLS in transit
Every connection between your browser, the mobile app, WhatsApp and the platform is encrypted with TLS. Share links and brochure pages use the same protection.
https everywhereRole-based access
Owners, managers, telecallers and field staff see only what their role allows. Permissions are curated per employee, with presets you can adjust in minutes.
rbac · per employeeWorkspace isolation
Each company is an isolated tenant. The AI assistant, reports and integrations are scoped to your workspace — no cross-tenant lookups, by design, not by policy.
tenant-isolated aiAudit logs
Creates, updates and deletes on leads, deals, inventory and employees are logged with who did what and when. Company admins can review their own activity log any time.
activity logDaily backups
Backups run every day. Soft-deletes protect you from accidental removal, and employee offboarding transfers records to a successor instead of losing them.
backup: dailyQuestions about a specific control, data-processing terms or the privacy policy? Read the privacy policy or ask us directly — a person replies.
The numbers we can actually show
No user counts, no "98% open rate". Just the facts about the company you would be working with.
Find us in Kalyan, Thane
A real office on the Central line, not a virtual address. Teams across Mumbai, Thane and Navi Mumbai meet us in person; everyone else gets the same demo on a video call.
Lodha Signet 1, Unit No. 825, Premier Colony Ground, Kalyan, Thane, Mangaon (N.V.) – 421204, Maharashtra, India
Mon–Sat, 9:30–19:00 IST
First reply within 2 hours
English · हिंदी · मराठी
Questions people ask about us
The company questions that come up before the product questions do.
Nexvork is built by Nexvork Innovation Pvt. Ltd., a company founded in 2024 and registered in Maharashtra, India, with its registered office in Kalyan, Thane. The same team that built the real-estate CRM at nexvork.com builds and supports every Nexvork edition.
No. Real estate is where the platform started and it is live today at nexvork.com. The same AI core now powers nine editions: builders and developers, interior design, salon and spa, gym and fitness, clinics and hospitals, medical and pharmacy, AI automation, and a dynamic CRM for any other business.
On cloud infrastructure in India. Data is encrypted in transit, every company runs in its own isolated workspace, access is role-based per employee, activity is audit-logged and backups run daily. Only the people you add to your workspace, with the roles you give them, can see your data.
Yes. Nexvork serves businesses in 14+ cities across India. Demos and onboarding happen on a video call and WhatsApp, data migration is done remotely, and support is available in English, Hindi and Marathi, Mon–Sat, 9:30–19:00 IST.
Within 2 hours during working hours, Mon–Sat, 9:30–19:00 IST. Write to nexvork@gmail.com, call or WhatsApp +91 94059 84824, or use the contact form. A person replies, not a ticket bot.
Yes, by appointment. The registered office is at Lodha Signet 1, Unit No. 825, Premier Colony Ground, Kalyan, Thane, Mangaon (N.V.) – 421204, Maharashtra, India. Message us on WhatsApp first so the right person is there to walk you through the product.
Want to see the product rather than read about the company? Browse the editions or book a demo.