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One platform. Nine editions. AI CRM services for every industry in India.

Nexvork is one AI CRM that ships as nine industry editions — real estate, builders, interior design, salon, gym, clinic, pharmacy, the AI automation layer and a dynamic edition for everything else. Same engine, same WhatsApp inbox, same India hosting. Only the vocabulary changes.

Book a free demo Browse the nine editions

9 editions · one loginLive in a dayHosted in India

app.nexvork.ai · edition.manifest

live

edition: salon & spa

pipeline

EnquiryBookedIn chairRebook due

key objectAppointment · package

ainx.predict("no_show")

whatsappBooking confirmation → morning reminder → rebooking nudge at 4 weeks

reportRevenue per chair · no-show rate · package balance

AI suggestion12 regulars are past their 4-week cycle — rebooking offers are queued for 6 PM.

Open the Salon & Spa edition

editions

Industry editions, one AI core, one login

languages

English, Hindi and Marathi in the app, the AI and support

go-live

0day

Typical time from sign-up to a live WhatsApp inbox

reach

Cities served across India, onboarded remotely

Edition directory

Nine AI CRM editions, one for your business

Each edition arrives with its own pipeline stages, fields, WhatsApp templates, AI predictions and reports. Pick the one that sounds like your front desk.

Live now

Real Estate CRM

for: brokers · agencies · channel partners · builder sales teams

Leads from property portals, Meta lead ads, your website and WhatsApp land in one inbox, already scored. The AI matches each buyer to properties and project units, books the site visit and chases the follow-up.

AI lead scoring with a rule engine you can tune per source and budget
Property and project matching, site-visit scheduling and tracking
Deal pipeline with commission tracking and public share links for brochures

nx.predict("site_visit") · who will actually show up on Saturday

Real estate edition nexvork.com

Builders & Developers CRM

for: developers · plotting projects · township sales offices

Towers, wings, floors and plots with live availability that every partner sees the same way. A booking consumes the unit, so "is B-1204 still open?" is answered by the system, not by three phone calls.

Project inventory with unit variants, price basis and live availability
Interactive plot and flat layouts with a public share link per project
Channel-partner management, pre-launch campaigns and RERA-friendly fields

nx.predict("unit_sellout") · which configuration runs out first

Builder edition

Platform

AI Automation

for: every edition · the layer that runs underneath

The chatbot, the voice agent, lead scoring and the workflow builder that all nine editions share. Buy it with an industry edition, or on its own if you already have a CRM and need the AI and WhatsApp layer.

AI chatbot on your website and WhatsApp in English, Hindi and Marathi
AI voice agent for confirmations, renewals and first-call qualification
Trigger → decide → act workflows, webhooks and the integrations hub

nx.workflow("lead.created") · score, route, reply in under a minute

See the AI layer

Interior Design CRM

for: design studios · freelance designers · turnkey contractors

Enquiry → Site Measurement → Concept → 3D/Quote → Approval → Execution → Handover, with every drawing, approval and milestone payment on one project timeline instead of six WhatsApp groups.

Quote and moodboard share links that tell you when the client opened them
Milestone payments, approval trail and vendor/BOQ notes per project
Referral tracking and lead scoring by budget, locality and timeline

nx.predict("handover_risk") · which project slips before the client notices

Interior edition

Salon & Spa CRM

for: salons · spas · bridal studios · multi-outlet chains

An appointment book per chair and stylist, packages that count sessions remaining, and WhatsApp reminders that turn a 4:30 PM no-show into a confirmed seat. Walk-ins become customers with a number and a history.

Confirmations, morning reminders and rebooking prompts after every visit
Packages and memberships with sessions remaining visible to the customer
Birthday and festival campaigns, staff-wise revenue, retail upsell and review requests

nx.predict("no_show") · who needs a call before 2 PM

Salon edition

Gym & Fitness CRM

for: gyms · yoga and pilates studios · CrossFit boxes · multi-branch chains

Plans, renewal dates and attendance in one place, so the CRM notices a member drifting away three weeks before the renewal does. Reminder sequences carry a UPI link; trainers see their own schedule.

Trial → Member → Renewal due pipeline with dues collection on WhatsApp
Attendance and drop-off alerts, PT and class scheduling per trainer
Referral campaigns and multi-branch reporting on one dashboard

nx.predict("renewal_risk") · plus the best time to call each member

Fitness edition

Clinic & Hospital CRM

for: single-doctor clinics · multi-speciality · hospitals · diagnostic centres

Patient records with visit history, OPD slots and tokens sent on WhatsApp, and review, test and vaccination reminders in the patient's language. A CRM for follow-ups and the front desk — not an EMR or HMS replacement.

Multi-doctor calendars, OPD tokens and reports or prescriptions on WhatsApp
Referral tracking, feedback after discharge and camp or outreach campaigns
Patient data kept in the hospital's isolated workspace, hosted in India

nx.predict("missed_followup") · recall before the gap becomes a complaint

Healthcare edition

Medical & Pharmacy CRM

for: medical stores · pharmacy chains · counter-plus-delivery shops

Every customer's purchase history drives a refill reminder with a WhatsApp order link, so the monthly BP and diabetes customers come back to you instead of the store that messaged first. GST billing stays tied to the customer record.

Refill reminders with order links, UPI payment and home-delivery tracking
Batch and expiry alerts with supplier and reorder notes
Monthly-medicine subscriptions and multi-store reporting

nx.predict("refill_date") · and which near-expiry stock to move this week

Pharmacy edition

Any Other Business

for: coaching institutes · event planners · boutiques · service centres · travel agents · CA and law firms

The dynamic CRM. Rename the stages, add the fields your business actually uses, build the workflows and pick the WhatsApp templates — the AI keeps scoring, predicting and reminding underneath exactly as it does for the other eight.

Custom fields and dynamic forms without a developer
Stages, tasks and follow-up sequences named in your own words
Same WhatsApp inbox, chatbot, roles and reports as every edition

nx.tune("--edition custom") · configured in an afternoon, not a quarter

Custom edition

nx tune --edition <yours>

One core. Nine vocabularies.

An edition is not a different product. It is the same engine told what your business calls things — and what it should worry about at 9 AM.

nx-core · status

                                $ nx core --status
                                ✓ leads.pipeline   custom stages · rule engine · AI score
                                ✓ whatsapp.api     official Meta · templates · shared inbox
                                ✓ ai.assistant     chatbot · voice · en / hi / mr
                                ✓ reminders.inbox  tasks · follow-ups · notifications
                                ✓ analytics        funnel · revenue · team
                                ✓ access.rbac      roles · permissions · audit log
                                ✓ hosting          india · tls · isolated · daily backups
                                core ready · 0 industry assumptions
                            

edition.apply · clinic & hospital

1.6s

LeadPatient

DealVisit

Site visitOPD queue

BrochureReport on WhatsApp

Follow-upReview due

doctorvisit_typenext_reviewtoken_noreferred_by

nx-corePipeline, 5 fields, 6 WhatsApp templates and 4 reports generated for clinic & hospital.

Arogya Care Clinic

Business account

automated · review reminder · marathi

नमस्कार अर्जुन, उद्या सकाळी 10:00 वाजता डॉ. मेहता यांच्याकडे तुमची रिव्ह्यू आहे. टोकन #14. Reply 1 to confirm, 2 to reschedule.7:30 PM ✓✓

17:42 PM

Confirmed ✓ Token #14 · Tue 10:00 AM. Please bring your last report.7:42 PM ✓✓

crm · follow-up completed · visit created

01 / core

The core never changes

Pipelines with custom stages, lead scoring from a rule engine plus AI, the official WhatsApp API with a shared inbox, the multilingual chatbot and voice agent, reminders, roles and reports. Every edition gets all of it, on the same India-hosted infrastructure.

02 / edition

The edition renames the world

Choosing "clinic" turns Lead into Patient, Deal into Visit and Site visit into OPD queue. It adds the fields a front desk needs, the stages a doctor recognises and the WhatsApp templates that a patient expects — in minutes, not in a consulting engagement.

03 / ai

The AI learns your words

Predictions and automations speak the edition's language: no-show risk for a salon, renewal risk for a gym, refill dates for a pharmacy, missed follow-ups for a clinic. The reminder goes out in the customer's language, and the outcome is written back into the CRM.

Same engine, different words

How the same core changes vocabulary per industry

Four editions side by side. The rows are identical in every edition; only what they are called — and what the AI predicts — changes.

swipe sideways to compare all four editions →

Pipeline stages, key object, AI prediction, WhatsApp flow and default report for the Real Estate, Salon and Spa, Gym and Fitness, and Clinic and Hospital editions
Core row	Real Estate	Salon & Spa	Gym & Fitness	Clinic & Hospital
Pipeline stages	Enquiry Site visit Negotiation Booked	Enquiry Booked In chair Rebook due	Trial Member Renewal due Renewed	Registered OPD queue In consult Follow-up due
Key object	Property or project unit — 3BHK, Thane West, ₹1.4–1.6 Cr	Appointment and package — hair spa, 4:30 PM, 2 sessions left	Membership plan — annual, expires 28 Aug, trainer Rahul	Patient visit — diabetes review, Dr. Mehta, token #14
AI prediction	`site_visit` likelihood and lead-to-property match score	`no_show` risk and win-back of lapsed regulars	`renewal_risk` and the best time to call	`missed_followup` recall and OPD load forecast
WhatsApp flow	Brochure share link → site-visit confirmation → post-visit follow-up	Booking confirmation → morning reminder → rebooking nudge at 4 weeks	Expiry-7-day reminder with UPI link → receipt → trainer confirmation	OPD token → review reminder in Marathi → report delivered on WhatsApp
Report	Funnel by source and closing ratio per agent	Revenue per chair and no-show rate by stylist	Renewals due vs collected and attendance drop-off	Follow-up completion and OPD load per doctor

The other five editions — Builders, Interior Design, Pharmacy, AI Automation and Any Other Business — follow the same five rows. Open any edition above to see its full vocabulary.

Included in all nine

What every edition includes

No edition is a cut-down version. These six are switched on from the first login, whether you run a two-chair salon or a 40-doctor hospital.

wa.inbox

WhatsApp CRM on the official API

Your business number on the official Meta WhatsApp Business API — approved templates, reminders, campaigns and a shared inbox where every team member sees the conversation with the customer's history beside it. Opt-in handled, no grey-market tools.

automated · refill reminder

Hi Nitin, your BP medicines run out in 2 days. Reply 1 to reorder the same, 2 to talk to the pharmacist.✓✓

Order placed ✓ ₹640 · pay via UPI or on delivery. Reaching you by 6 PM today.Pay ₹640 via UPI✓✓

ai.core

AI automation that acts, not just reports

Lead scoring, predictions, the website and WhatsApp chatbot, the voice agent and the workflow builder. The AI is tenant-isolated — it answers only from your data — and every automation is a trigger, a decision and an action you can read.

nx.predict

                        $ nx.predict("renewal_risk", member=4821)
                        → risk 0.82 · visits -40% · plan ends in 6d
                        ✓ whatsapp.send("loyalty_offer", lang="hi")
                        ✓ task.create("call by Rahul · Fri 11:00")
                    

rev.analytics

Analytics and funnel reports

Funnel drop-off by stage and source, revenue, repeat rate and staff performance — on the owner's phone every morning.

Enquiries · week

184

↗ 12% vs last week

Closing ratio

23%

↗ 3 pts

data.migrate

Data import and migration

Excel, CSV, Google Sheets or your old CRM's export. Numbers normalised to +91, duplicates merged, old stages mapped to the new pipeline.

customers.xlsx Nexvork scored · de-duplicated

trust.india

Security and India hosting

Cloud infrastructure in India with TLS in transit, role-based access per employee, isolated workspaces, audit logs and daily backups.

Hosted in India
TLS in transit
Role-based access
Workspace isolation
Audit logs
Daily backups

mobile.first

Works on the phone your team already carries

The app is mobile-friendly from the first screen: the field agent updates a site visit from the car, the receptionist confirms tomorrow's OPD from home, the owner checks revenue over morning chai. Android and iOS, no install required.

Android & iOS browserWhatsApp inbox on the goField updates from siteOwner dashboard at 7 AM

Pricing philosophy

Priced for the owner, not the enterprise

You will not find a price table on this page, and that is deliberate. Plans are sized for a three-person shop and for a 300-seat, multi-branch team, billed in rupees, and quoted for your exact shape rather than for an average we made up.

What changes the priceSeats, branches, WhatsApp conversation volume and the optional add-ons you switch on — the voice agent, standalone plot layouts, the website chatbot.
What is in every planYour edition's full configuration, the shared WhatsApp inbox, AI lead scoring, reports, roles and permissions, and support in English, Hindi and Marathi.
WhatsApp costs you can seeConversation charges are metered through a prepaid wallet inside the app, so every campaign shows what it cost before you run the next one.
A quote in hours, not weeksTell us your industry, team size and branches on the contact page. We reply within two hours, Monday to Saturday, with a quote and a demo slot.

Request a quote Ask on WhatsApp

plan.sizer · your shape

EditionGym & Fitness

Team size

325100300

Branches

125+

WhatsApp inbox

AI chatbot · website + WhatsApp

AI voice agent

WhatsApp walletprepaid · metered

Quote in rupees · reply within 2 hours

Onboarding · live in a day

How onboarding works, edition by edition

Three steps, one working day for a single location. We do the import, the template approvals and the training — you bring the spreadsheet and the WhatsApp number.

01 / pick

Pick your edition

Tell us what you run. We switch on the edition, rename anything that does not match your vocabulary, and submit only the WhatsApp templates your front desk will actually send.

02 / import

We import your data

Excel, CSV, Google Sheets or an export from your old CRM. We clean numbers to +91 format, merge duplicates, map your old stages to the new pipeline and tag the leads that need attention first.

03 / go-live

Live in a day

Your team logs in, the first reminders are already queued and the AI has scored the backlog. Multi-branch setups take two to three days; training happens in English, Hindi or Marathi.

onboarding · checklist

day 0

Edition selectedSalon & Spa

customers.xlsx · 1,240 rowsimported

Duplicates merged61

WhatsApp numberverified

Templates approved5 / 6

Team invited · roles set4 / 4

Go-livetomorrow 9:00 AM

What we need from you

Five things. Most owners have them on their phone already.

Your customer listAn Excel or CSV file, a Google Sheet, or the export from whatever CRM or register you use today.
A WhatsApp number to connectThe number customers already know, plus your business verification documents for Meta.
Your wordsStage names, the service menu or price list, the fields your team fills in — whatever you use today, even if it is a notebook.
Your teamNames, numbers and the role each person should have — owner, manager, front desk, field, trainer, doctor.
One walkthrough callAbout an hour, on video or at your premises if you are near Kalyan, in the language your team prefers.

FAQ

Choosing an AI CRM edition — questions owners ask

Short answers on choosing, switching, pricing and going live. Anything else is one WhatsApp message away, Monday to Saturday, in English, Hindi or Marathi.

Pick the edition that matches what you sell. Brokers and agencies take Real Estate; developers and plotting projects take Builders and Developers; studios take Interior Design; salons, gyms, clinics and pharmacies each have their own. If your business is none of these — a coaching institute, an event planner, a boutique, a CA firm — start with the Any Other Business edition and rename the stages to match. The AI core is identical in every case, so you never lose a feature by choosing one over another.

Yes. An edition is a configuration, not a separate product, so moving from one to another is a guided change rather than a migration — historical leads and WhatsApp conversations stay where they are. If you run two different businesses, a salon and a gym for example, we usually set up one workspace per business so that each team sees only its own pipeline, and you log in to both.

It is the most mature one. Nexvork started in 2024 as a real estate CRM for brokers and builders, and that edition has its own product site at nexvork.com with lead scoring, property and project matching, site-visit tracking, plot layouts and share links. Every other edition runs on the same engine and the same app login, so the depth you see in real estate is where the rest of the platform is headed.

The official WhatsApp Business API with a shared inbox, templates, reminders and campaigns; the AI layer — lead scoring, predictions, the multilingual chatbot and the voice agent; funnel and revenue analytics; data import from Excel or your old CRM; employee roles and permissions; a notifications inbox with tasks and follow-ups; and a mobile-friendly app. Hosting is on cloud infrastructure in India with TLS, workspace isolation, audit logs and daily backups.

Because the right plan depends on seats, branches, WhatsApp volume and which modules you switch on, and we would rather quote you accurately than publish a number that does not fit. Plans are sized from a three-person shop to a 300-seat team, billed in rupees, with WhatsApp conversation charges metered through a prepaid wallet you can see inside the app. Send us your team size and industry on the contact page and we reply within two hours, Monday to Saturday, with a quote.

Most single-location businesses are live within a day; multi-branch setups take two to three days. We need your customer list as an Excel, CSV or old-CRM export, the WhatsApp number you want to use along with your business verification documents for Meta, your stage names or service menu, and the list of people on your team with the role each should have. We handle the import, de-duplication, template approval and training in English, Hindi or Marathi.

No, and it is not meant to. Nexvork is a CRM: it owns the customer relationship — enquiries, follow-ups, appointments, WhatsApp and the sales pipeline — and connects to the rest through the integrations hub and webhooks. The pharmacy edition includes GST billing tied to customer records, and the clinic edition keeps patient follow-ups and OPD tokens, but hospitals keep their EMR or HMS and accountants keep Tally. Patient and customer data stays in your isolated workspace in India.

Yes. Nexvork is registered in Maharashtra and our team sits in Kalyan, but demos, onboarding and support happen over video call and WhatsApp, and we already serve customers across 14+ cities. The app, the AI assistant and the WhatsApp templates work in English, Hindi and Marathi today, and the CRM itself works anywhere in India with a WhatsApp number.

Not sure which edition fits? Tell us what you run and we will recommend one on the first call.