One platform.
Tuned per industry.
Nexvork isn't a generic CRM with your logo on top. Pick your industry and the AI configures the pipelines, fields, automations and predictions your business actually runs on. Here's exactly what each edition ships with.
Find your edition
Six deep-dives below. Jump straight to yours — or scroll through and see how the same AI core changes its vocabulary for each business.
Interior Design
Enquiry-to-handover project pipeline, site visits, milestone payments.
02 / SALONSalon & Spa
Appointment book, no-show killers, memberships, win-back campaigns.
03 / FITNESSGym & Fitness
Renewals chased on time, trial follow-ups, trainer scheduling.
04 / HEALTHClinics & Hospitals
Patient records, OPD tokens, automated follow-up reminders.
05 / PHARMAMedical & Pharmacy
Refill predictions, expiry alerts, GST billing tied to customers.
06 / CUSTOMAny Other Business
The dynamic CRM adapts — rename fields, stages and workflows.
Every project, from first enquiry to handover.
Studios lose projects in the gap between WhatsApp chats, Excel trackers and site notebooks. Nexvork gives every client one thread — enquiry, concept, 3D, execution, handover — with nothing falling between stages.
- Enquiries buried across WhatsApp chats and walk-in registers
- No single view of which stage each client's project is in
- Site visits and client approvals slip because nobody was reminded
> nx.predict("handover_risk")
AI flags projects likely to miss their handover date — two weeks before they slip, while there's still time to fix it.
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Project pipeline built for studiosEnquiry → Concept → 3D Design → Execution → Handover, out of the box.
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Site-visit schedulingWhatsApp reminders go to the client and your designer — both sides show up.
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Quotes & mood boards on recordShare from the CRM and see exactly when the client opened them.
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Milestone payment trackingAdvance, design fee, execution stages — dues visible per project.
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Client approval trailEvery "yes, go ahead" logged against the design version it approved.
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Vendor & material notesCarpenter quotes, material selections and BOQ notes live on the project.
Full chairs, and regulars who keep coming back.
A salon's real asset is its repeat clients — and most salons have no idea who's drifting away until the chair sits empty. Nexvork runs your appointment book and quietly protects your regulars.
- No-shows leave chairs empty in peak weekend hours
- Regulars quietly drift to the salon next door — nobody notices
- Package balances and memberships tracked in a notebook at the counter
> nx.winback("overdue_regulars")
AI spots regulars who've skipped their usual visit cycle and offers them a slot on WhatsApp — before they book somewhere else.
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Appointment book per chair & stylistSee the whole day at a glance; move bookings with a tap.
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Auto confirmations & remindersWhatsApp nudges the night before and 2 hours before — no-shows drop hard.
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Memberships & package balancesSessions remaining, validity, renewals — visible at billing, not in a notebook.
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Rebooking prompts after every visit"See you in 4 weeks?" goes out automatically with a booking link.
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Birthday & festival campaignsDiwali offers and birthday discounts sent to the right clients, on time.
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Daily revenue by staff & serviceKnow which stylist and which service actually carries the month.
Renewals chased before they lapse, not after.
Most gyms discover a lapsed membership a month too late. Nexvork watches renewal dates, dues and attendance for you — so the front desk works a call list, not a guess list.
- Members lapse silently — you find out when the fee stops coming
- Trial visitors walk out and never hear from you again
- PT sessions and class slots clash because they live on paper
> nx.predict("renewal_risk")
AI predicts which members won't renew this month from their attendance pattern — so your team calls them while it still matters.
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Membership plans & renewal datesMonthly, quarterly, annual, PT packs — every expiry and due tracked.
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Automatic renewal remindersWhatsApp sequence at 7 days, 3 days and expiry — with a payment link inside.
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Trial & walk-in follow-up pipelineEvery free trial becomes a lead with a next action — not a lost slip.
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Trainer & class schedulingPT sessions, group classes and capacity in one calendar — no clashes.
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Attendance with drop-off alertsA member missing two weeks straight shows up on your radar, flagged.
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Payment links & dues collectionCollect renewals over UPI without the member stepping into the office.
Patients followed up. Queues under control.
Care doesn't end when the patient leaves the OPD. Nexvork keeps the record, the queue and the follow-up in one system — for a single-doctor clinic or a multi-department hospital.
- OPD queues run on shouted token numbers and crowded waiting rooms
- Review visits get forgotten — by patients and front-desk staff alike
- Patient history scattered across paper files and old registers
> nx.recall("missed_followups")
AI catches patients who slipped past their follow-up window and offers them a review slot on WhatsApp — automatically.
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Patient records with visit historyComplaints, visits, notes and reports against one patient — searchable.
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OPD slots & token managementPatients book a slot, get a token on WhatsApp, and arrive on time.
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Automated follow-up remindersReview visits, test-result collection and vaccination dues — nudged on time.
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Multi-doctor, multi-department calendarsEach consultant's OPD hours and leaves in one schedule the desk can trust.
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Reports & prescriptions on WhatsAppSend documents from the patient record — no more lost photocopies.
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Referral trackingKnow which doctors and labs send you patients — and thank them properly.
Refills predicted. Expiries never missed.
A pharmacy's repeat customer is worth ten walk-ins — but only if you reach them before the store across the road does. Nexvork turns your bill book into a relationship engine.
- Customers refill wherever is nearest — there's no loyalty loop
- Near-expiry stock is discovered when it's already a write-off
- Purchase histories live in loose bill books nobody can search
> nx.predict("refill_date")
AI reads each customer's purchase history, predicts their refill date, and messages them a day before the strip runs out.
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Customer purchase historyEvery bill tied to a customer — chronic medicines, brands, quantities.
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Auto refill reminders on WhatsApp"Your BP medicine is due tomorrow — reply 1 to keep it ready."
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Inventory with batch & expiry alertsNear-expiry stock flagged months out — discount it, don't dump it.
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GST billing tied to the customerCompliant invoices that also build the purchase history AI learns from.
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Supplier & reorder notesFast-moving items and pending supplier orders tracked in one place.
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Monthly-medicine subscriptionsChronic patients get a standing monthly pack — packed before they ask.
Run something else? The dynamic CRM adapts.
Coaching institute, event planner, boutique, service centre — if your business runs on enquiries, bookings and follow-ups, Nexvork fits it. Rename fields, stages and workflows yourself; the AI core keeps scoring, reminding and predicting underneath.
stage.rename("Lead" → "Enquiry")
field.add("Batch timing")
workflow.on("booking_confirmed") → whatsapp.send()
The platform under every edition
Whichever industry you pick, these four run underneath — the same engine that powers every Nexvork business.
WhatsApp CRM
Official WhatsApp API — enquiries, reminders, campaigns and documents flow through the number your customers already message.
AI Automation
Lead scoring, no-show and churn prediction, auto follow-up sequences — the AI works your list while your team works the counter.
Analytics & Reports
Revenue, repeat rate, staff performance and pipeline health — daily on your phone, monthly in your inbox.
Migration Support
We move your Excel sheets, registers or old CRM data in — cleaned, deduplicated, and mapped to your new pipelines.